Frequently asked questions

If you do not receive an answer from here please use our contact form. We thank you for your interest and will answer your question as soon as possible.

Here you have many options. The easiest: use our contact form and choose 'Query / Contact area' accordingly. You could also of course call us in working hours, explain your query and be connected. We look forward to your call.

You cannot order directly from us online, but some of our customers have online shops, where you are able to order our products. You can find these dealers on the TOPModel website under the category "Boutique".

In principle it is best to go the retailer where you purchased your item. If this is not possible, please contact us by email